FAQs Crossing at Glassboro

 

  • How close are you to campus? 
  •  Do my roommates and I share one lease? 
  • How do I pay my rent and when is it due? 
  • What are the move in/move out dates? 
  • Do you allow pets? 
  • What type of security is offered? 
  •  Is there insurance coverage in the event of a fire, theft or natural causes? Does my lease provide coverage for my belongings? 
  • What if I need to break my lease or don't return for the spring or summer semesters? 
  • When do I get my security deposit back? 
  • What if I need Maintenance in my bedroom or apartment? 
  • What furniture is provided? 
  • How do I receive mail and packages? 
  • What type of parking is available at your community? 
  • What do I need to bring to my new apartment?
 
How close are you to campus? 
We are walking distance to Rowan University’s main campus and minutes from Rowan College at Gloucester County. 
 

Do my roommates and I share one lease? 
Yes, our leases are joint and several. That means you and your roommates will sign the lease together. If you can’t all come in the same time it is alright for some roommates to add their signature at a later date, just keep in mind whoever signs is responsible for the full lease. 


How do I pay my rent and when is it due? 
Rent is due the first day of each month. You may mail or drop off a check/ money order to the management office. Checks can be made payable to “Crossing at Glassboro”. You can also remit your rent payment online via debit/credit card, money gram, eCheck or automatic withdrawal by going to the "Pay Rent" section of our web site under "Residents". We do not accept cash. 


What are the move in/move out dates? 

  • Move-in: August 17th (after noon) 
  • Move-out: July 31st (by noon) 


Do you allow pets? 
Yes, Crossing at Glassboro is a pet-friendly community! 


What type of security is offered? 
Ensuring your safety is a cooperative effort. Our Community policies and lease agreements are written with your comfort, convenience and safety in mind. However, crime has no address and at all times, you must take an active role in securing your home, property, and most importantly, yourself. Campus Apartments make no representations nor warranties that the premises are secure from theft or any other criminal activity perpetrated by any resident or others. Security officers, to the extent that they may be on the premises, and other security facilities provided, are primarily for protection of Campus Apartments. 

We can not guarantee the effectiveness of any such security officers or facilities as a deterrent against any criminal activity, damage, or injury to resident or any guest/visitor and their personal property. 


Is there insurance coverage in the event of a fire, theft or natural causes? Does my lease provide coverage for my belongings? 
Residents or guest's personal property and vehicles are not insured under the apartment lease agreement. We do require that all residents provide proof of insurance against loss or damage due to fire, theft, vandalism, rain, water, criminal negligent acts of others or any other cause. You can purchase a Renter's Insurance policy for a modest annual fee or your parent's home-owner's policy may provide coverage. Of course, you may also obtain coverage through the property’s sponsored provider. Please ask the Leasing Office for more information. 


What if I need to break my lease or don't return for the spring or summer semesters? 
Campus Apartments does not offer any type of lease buy-out. However, at management's discretion, residents may assign the lease for their bedroom to a new resident, provided the new resident meets the Campus Apartments approval standards. Though the community staff may assist you in finding a new resident, ultimately, the responsibility is yours (check with your community office regarding policies and potential fees). 


When do I get my security deposit back? 
Your security deposit is retained until after move-out and may not be applied to your last month's rent (see your Lease Agreement for details). After you vacate, your deposit may be applied to any outstanding rent, late fees, or for any costs incurred to return the apartment to the original move-in condition, less wear & tear. A deposit disposition will be mailed to you within the required time frame specified by the state/county where you reside. All correspondence will be mailed to the last known address, so it is important that you inform us of your forwarding address upon move-out. 


What if I need Maintenance in my bedroom or apartment? 
Non-emergency service requests (choose whichever option works best for you): 

  • Submit a Service Request online using the Resident Portal. (click MAINTENANCE under RESIDENTS on the website to set up an account). Follow the prompts to complete the service request. 
  • Call the office and speak with a Campus Apartments team member or leave a message if your call is after the office is closed. 
  • For emergency situations (water leaks, and toilet back-up's, AC or Heating issues during weather extremes, non-functioning refrigerators, electrical outages, gas leaks and fire): 
  • Call the leasing office.  We have someone available 24/7. 


What furniture is provided? 
Our apartments come fully equipped with refrigerators (some communities offer ice makers), range & hood, dishwasher, disposal, microwave (select communities), and in-unit washer and dryer (select communities). Please refer to the website Property Amenities section for details and specifics regarding specific communities. 


How do I receive mail and packages? 

  • Mail - Resident mail is delivered by the US Postal Service to your assigned mailbox. Mailbox keys can be picked up from Glassboro Post Office. When you move-out, if you want to have your mail forwarded, you will need to complete a Change of Address Form with the local US Post Office. 
  • Packages - The property will accept packages and they can be retrieved during the property’s business hours with proper ID – you will also receive an email notification each time a package is delivered. 


What type of parking is available at your community? 
Crossing at Glassboro offers assigned or open surface parking. A parking decal from the management office is required to park at the community. Parking is limited to registered resident vehicles only. Guest parking is available. Refer to the Property Amenities page for specifics. 


What do I need to bring to my new apartment? 
We recommend that you contact your roommates prior to moving-in to coordinate for many of the common area furnishings/luxuries, such as; televisions, stereos, shower curtain hooks & shower curtains, bath mats, trash cans, plates, silverware, cups, pots & pans, etc. For your own personal space, you will need to bring your bath and grooming products as well as towels, linens, pillows, and whatever else makes you feel at home.

Most importantly, don't forget to bring an alarm clock as you don't want to be late for class! If your apartment comes unfurnished, then you'll also want to consider talking to your roommates about seating arrangements, entertainment centers, study desks, etc.

Your community's staff members are a great resource for planning your move – don't hesitate to call them with questions or simply to feel reassured about what you've already prepared.